Get in Touch With Us
Got a question about one of the sweepstakes casinos we cover, spotted something that needs updating, or just want to tell us what you think of the site? This page explains how to reach the Social Casinos team and what you can expect once you do.
How to Reach Us
Email is the best way to contact us. Send your message to [email protected] and a member of our team will read it personally — we do not rely on automated replies to stand in for a real answer.
A quick summary of what your message is about helps us route it to the right person faster. Mention the operator name if your question relates to a specific platform, and include any relevant detail such as which state you're writing from, since sweepstakes casino availability and rules can differ from one state to the next.
What We Can Help With
We hear from readers for all sorts of reasons. Some common ones:
- General questions about how sweepstakes casinos work — If the difference between Gold Coins and Sweepstakes Coins, or how the no-purchase-necessary entry method works, isn't clear from our guides, ask us directly.
- Corrections and updates — Welcome offers, eligible states, and redemption terms change often. If you notice something on the site that looks out of date, we want to know so we can check it.
- Feedback on our rankings and reviews — We're happy to hear from readers who have used one of the platforms we cover, including views on redemption speed, coin packages, or customer support.
- Content suggestions — If there's a sweeps casino topic, a specific operator, or a state-by-state question you'd like us to cover, let us know.
- Partnership or media enquiries — If you represent a sweepstakes casino operator or a related business and want to discuss working with us, introduce yourself and outline what you have in mind.
- Responsible play concerns — If you or someone you know wants information on managing play, mention this in your message and we'll point you toward appropriate resources.
A Few Things We Can't Do by Email
We're an independent review and comparison resource, not a customer support desk for any individual casino. If your enquiry is about a specific account — a stuck redemption, an identity verification issue, or a coin purchase problem — that has to go through the operator's own support team, since we don't have access to player accounts and can't intervene on your behalf.
Similarly, we can't confirm whether a particular sweepstakes casino is legal for you to use in your state. Laws in this space vary by state and change fairly often, so for anything that touches on your personal legal position, the operator's own terms and conditions, or a check with your state's regulations, are the right place to start.
What Happens After You Send a Message
Every email is read by someone on our editorial team. We aim to respond within a couple of working days, though it can take a little longer during busier periods. If your message flags an error or an outdated welcome bonus figure, we'll check it against the operator's current terms before making any change to the page.
If you're weighing up which platform to try, our comparison pages — including options like Crown Coins, SplashCoins and McLuck — break down welcome offers and redemption details side by side, and our guide to the best non-GamStop casinos may also be useful if you're researching alternatives outside the standard sweepstakes model.
Keeping Our Coverage Accurate
Sweepstakes casino terms, eligible states, and promotional offers shift regularly, and reader feedback is one of the ways we catch changes that need reflecting on the site. If something you read here doesn't match what you experienced on a platform, telling us helps keep the page useful for the next visitor.
Thanks for taking the time to visit this page. We read every message that comes in and look forward to hearing from you.